1. What is the delivery time of my order?

Orders are sent usually within 1-2 days of receiving them. Occasionally because of the nature of our skin care ie. Is it freshly made in small batches, the turn around time may exceed this. We will endeavour to contact you and make you aware of any delays.

2. Is the baby wash a ‘No tears’ formula?

We don’t claim that our Baby Wash is a no tears formula. It is soap free, sulphate free and made using low-irritant and non-sensitising ingredients. Our in-house trials have indicated that it is non-irritating to the eyes and mucous membrane as it appears to cause no discomfort when water containing the Bumble Bees Baby Wash is accidently splashed into the infants eyes when shampooing the hair. This said, it’s recommended that you avoid getting the Baby Wash in the eye where ever possible. We have had feedback from several customers praising our Baby Wash as their little person didn’t complain about the water that rolled onto their face when they had their hair washed.

3. What is the shelf life of the products?

Generally the Best Before date is 12-18 months from manufacture. There are always exceptions to the rules. Products like clay and salts tend to last a lot longer than a lotion or cream.

4. Why isn't your Rosehip Facial Oil stored in a dark glass bottle?

As far as our research has indicated, it has not been concluded that chemicals leach from plastics when storing base oils in plastic. Pure undiluted Essential oils are a different matter - they should be stored in dark glass bottles, they are high potent chemcially volatile oils. Base oils such as Almond, Rosehip and Macadamia Nut etc are much gentler in chemical constituents and less volatile.
To date we have had no problems with the efficacy of our rosehip oil nor the stability even though we currently store it in a clear airless bottle. We are however for various reasons re-packaging our range which will see the rosehip oil in different  packaging.

5. Are products from your Spa & Body range suitable to use during pregnancy?

Although made with natural ingredients, there are certain essential oils used in our products that should be avoided during pregnancy. On the label of every one of our products, it states if pregnant women can use it or not. Our Pregnancy 'Mother Care' range has been specifically developed to care for the stretching skin of pregnancy women and is blended for the different stages of pregnancy. The entire 'Facial Care' collection is suitable to use during pregnancy and  our 'Spa & Body' collection has numerous products to choose from that is suitable to use during pregnancy.